April 16, 2013

Article

Video puts patients closer to aid

Not everyone is available for a phone call or able to make an appointment at every moment it may be needed. People need access to tools that can still provide them with the same clarity, depth of knowledge and accuracy in message that such a face-to-face interaction could provide. When an expert is unavailable and a problem persists, having alternative methods of interaction or ways to access that person’s knowledge is essential.

Enterprise video allows these kinds of valued professionals to share their wisdom and expertise in a format that lets others review that data anytime and anywhere. These tools are changing the way healthcare is delivered to people and how doctors communicate with each other. Nurses, general practitioners and hospital staff can all gain valuable patient-side insights into how to diagnose and triage individuals. Private citizens can also gain more insight into the injuries and illnesses that they incur at home so they don’t have to spend as much time and money getting to a doctor when it’s not essential.

Changing data delivery
This is becoming a more reliable and available service to users of all kinds as medical records become digitized. As Healthcare Global stated, the fact that clinicians are already interacting more heavily with computers is making them more willing to create digitized programs and messages that people, be they professionals or private citizens, can benefit from. Speech pathology is one of the many fields currently benefiting from this service, the source pointed out, since treatment of various verbal ailments is handled through coaching and repetition. Offering these services through an online enterprise video portal or video communication tool allows patients to practice at home, giving them more one-on-one time without spending the money on seeing a clinician every session. This has allowed people with limited English proficiency especially to improve their communication skills and reduce speech impairments.

The integration of tablet and mobile devices in medical offices is also allowing clinicians to increase the range of use for these video communication deployments. Healthcare Global indicated that having a link to patients and other professionals at all times like through a cloud video portal deployment allows them to create a better-educated healthcare consumer and practitioner. These individuals are able to review essential recordings whenever they need them, be it a crisis or for academic purposes, furthering the pursuit of more thorough care and accuracy in treatment.

Total healthcare initiatives
This heightened level of care is what spurred a Canadian firm to begin construction on a 656 bed all-digital hospital and healthcare facility. CBC News reported that the Humber River Hospital in Toronto will feature video integration, bedside monitoring and portable computing devices for patients and practitioners alike to ensure that thorough, accurate care is being delivered to people at all times.

For patients, the source stated the biggest improvement will be making them more active and informed about their own care. In many hospitals around the world, spending hours in bed with no interaction with medical staff may feel like no progress is being made or no attention is devoted to that person. By adding video communication about certain procedures, a chart showing recent test results or a plan of action specifically tailored to that individual, the quality of care a patient experiences is heightened just by that sense of involvement and awareness.

CBC News wrote that the digital facility will also serve as a major improvement to how providers handle patient lodes and manage care. Instead of doctors rushing from one part of the hospital to the next whenever an emergency strikes, enterprise video tools will help nurses and on-site practitioners to handle the situation themselves. This means routine explanations between patients and doctors is streamlined, since any clinician can easily reference previous recordings about an individual’s care and provide the necessary information for that situation.