April 26, 2013

Article

Enterprise video solutions play key role in judicial proceedings

Legal matters can be emotionally and financially trying times for all individuals involved. Appearing in court, consulting with attorneys and preparing materials for judicial review can take a lot of time and money. Sometimes those involved may be unable to make regular meetings with legal counsel or appear at a trial due to other important matters. The need to keep all these parties on the same page, however, has created a demand for enterprise video solutions.

Finding the best representation
There are many counselors that a person can choose from when faced with a significant legal matter. These attorneys range from common practice to specialized fields, and depending on the kind of time, money and availability each of them has, consumers may be hesitant to partner with an unknown representative.

Creating a video for business purposes in this sense can help attorneys connect with current and potential clients. Such a message shows the lawyer's demeanor and public speaking ability, two essential qualities when speaking in court. It also gives the individual an opportunity to discuss why he or she is the best option among a wide range of other practitioners clientele may be considering. Engaging people online can help give them confidence enough to contact a law office for an in-person consultation. They can also offer distant customers the option to consult on the web.

Offering a sample of prowess
The Albany Times Union wrote that attorneys are finding it far easier to meet with clients and transfer important information through the use of video communication than requiring them to come into their offices. Reviewing a recorded message from a person gives the attorney time to think about the issues, gather the right data and present a thorough response. This cuts down on unproductive visits and streamlines the process leading up to a hearing or other court-mandated appearance.

It also allows potential customers the opportunity to see how a lawyer performs. As the source stated, offering a trail opportunity with other kinds of businesses has become standard practice. In the legal arena, giving out such free samples has never before been practicable. The rise of enterprise video platforms lets attorneys review submitted videos and give expert opinions free of charge. Based on these responses, lawyers can earn more customers and create better word-of-mouth for their business services. As the source stated, this is much more compelling and draws in more interest than a printed ad or a mass email.

One attorney who uses this kind of communication and interaction told the source that video communication has made his practice more legitimate, a quality that new businesses and individual practices could benefit from. Emil Isanov told the Times Union that his videos provide potential clients with an opportunity to see who he really is prior to making any kind of financial commitment. These video tools also help him understand whether the person sending him the video information is someone he can work with and provide quality representation for. Both of these elements are critical to establishing a good working relationship, and in sensitive legal matters, it can make a significant difference in whether customers get the rulings they want.

"I enjoy, rather than squeezing a few hundred dollars out of a potential client…showing them what [my services] can do for them, so that at the end of the day they're so impressed with what's completely gratuitous advice that they're more inclined to hire us as IT consults regularly," Isanov told the source. "It means more revenue for my company in the end, as well as better, more affordable service for theirs."

Bringing in outside communication
Depositions are a common addition to court proceedings, with incarcerated individuals and sensitive witnesses using this method of video communication to relate their testimony. This saves time and money on courtroom fees and helps create a concise transmission of the vital facts both sides in a case wish to confer. Attorneys in some cases may prefer using video tools for transmitting client information for these reasons, rather than inconvenience their clients and the court.

In some cases, this method of communication may also be the only one available to attorneys for proving their points. The Chicago Sun Times reported that a current homicide case will incorporate testimony from the deceased thanks a video communication created by her attorney prior to her passing away. The source stated that the woman was the subject of a domestic dispute that resulted in severe injuries. She was able to speak with police and legal counsel prior to passing away, and during that time, she gave testimony regarding the incident. The subsequent video communication was qualified as evidence for the proceedings and could play a critical role in the subsequent verdict.

The Times reported that this video deposition was entered as the primary piece of evidence in the case. Enterprise video solutions can provide delivery of sensitive information like this in many capacities, but when it comes to legal matters, being able to capture evidence that might otherwise be lost is a major benefit for judicial proceedings. In situations where a person is unavailable for reference, be it in a court setting or for a consultation, video communication resources allow for the transmission of critical details in a concise and reliable fashion. Such tools have therefore become an increasingly popular method of capturing testimony and communicating with clients throughout the legal industry.