Kontiki Blog

By Greg Holt – Sales Director EMEA

At Kontiki, we are privileged to work with some very cool customers. And every now and then we are delighted when a customer of ours shares their positive experiences with the world.

The most recent of these instances happened only a few weeks ago, when Nationwide, the largest building society in the UK, approved the publication of a case study detailing their journey with Kontiki. Not only that, but they also presented alongside us to a sizeable audience at Melcrum’s Internal Communication Conference in November, to much applause. Continue reading “The Value of Great Customers /Getting it Right” »

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By Mike Merit – VP of Customer Success

No matter how big the company, there will always be a situation where video is the best way to communicate effectively; however, production budgets needed for polished high value video aren’t always available. While many producers (and Corporate Communications Teams) are tempted to “punt” in situations like this, deferring to easier, less costly formats like e-mail, a better option is to let the creative juices flow and refocus not on a high value production that meets the bar of large enterprise pieces; rather, on getting your message out. What we have found is that your budget dilemma can be an asset that leads you to recast your expectations of what “effective” video should be. Continue reading “You Don't Need A Big Budget To Create Engaging Video” »

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By Kevin Crayton – VP of Product Management

Kontiki 7.5 was released yesterday, and I’m proud of how our team seamlessly executed getting this release out the door. From Engineering to QA and then hand-off to Operations, it’s never easy, but our team somehow makes it look that way, time and again. This release builds upon some core capabilities within our platform, and we now enable enhanced subscription and password management capabilities, as well as several other key features that our customers have been asking for.

Rather than talking about what we have done in the past, I’d like to focus on where we go from here. At the core of our Kontiki Enterprise Video Platform is our Enterprise Content Delivery Network, which enables enterprises to distribute high quality video content to every employee everywhere without impacting the network. Continue reading “Kontiki EVP Product Plans: Upcoming Functionality Translates to Greater Flexibility and Scalability” »

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By Rob Nunes – VP of Marketing

Usage of video within the enterprise today is increasing as consumer trends continue to influence the business world. Employees expect a high quality experience, whether watching a live event or VOD. Companies are facing pressure to align and engage every employee in every location. Increasingly, they are seeing video as the medium to enable both reach and engagement.

So everyone loves video and wants to use more of it right? Great! But what happens to the network when huge amounts of video are travelling across it, to multiple locations? And what is the end user experience for someone in a remote location trying to watch a company video? What will they remember about that video…will they even remember the content when the viewing experience is sub-par due to buffering and other quality issues? Continue reading “Enterprise Video: Do you have a delivery problem?” »

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By Dan Vetras – President and CEO

I recently came across an insightful article in the Harvard Business Review that speaks to one of the more obvious and still compelling things about what motivates us all to do what we do; to feel like our product(s), service, support, etc. actually makes a difference in people’s lives. According to the article, if management can find ways to consistently provide real examples to employees of actual customers describing why a product/service is valuable, employees will be highly motivated to improve their own performance. The article cites examples of a 400% increase in employee performance. In my opinion, whether it’s a 400% improvement or a 5% improvement, it’s always a good idea for employees to understand and empathize with customers. Continue reading “What’s the best way to motivate employees? Try your customers.” »

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By Mike Merit – VP of Customer Success

The Kontiki team just returned for our 2011 Customer Council in Charlotte. The council is an annual event where we invite key representatives from Kontiki’s customers to share best practices, provide feedback on the Kontiki product roadmap, and discuss overall trends in video. Our councils are always my favorite part of the whole year, and this year the discourse was much more sophisticated then in years past. In prior years, most customers seemed to be “experimenting” with enterprise video, this year was much more focused on optimization and content strategies.

Here are my top 3 takeaways. I will likely pick a few of these to go into more detail in future blog post. Continue reading “3 Things we learned at our Customer Council.” »

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